Blooma ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered creative platform.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password.
- Payment Information: When you subscribe to our services, we collect billing information processed securely through third-party payment processors.
- Content: We collect the prompts, images, videos, and other content you create, upload, or generate using our services.
- Communications: When you contact us, we collect the information you provide in your messages.
1.2 Information We Collect Automatically
- Usage Data: We collect information about how you interact with our services, including features used, time spent, and actions taken.
- Device Information: We collect information about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Train and improve our AI models and algorithms
- Send you service-related communications and updates
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our Terms & Conditions
- Analyze usage patterns and conduct research to enhance user experience
3. AI Model Training
Important: We may use your generated content and prompts to train and improve our AI models unless you opt out. You can control this setting in your account preferences. Content marked as private will not be used for model training.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. The third-party services we use include:
- Clerk: Authentication and user account management
- Cloudflare: Content delivery network (CDN), security, and DDoS protection
- Cloudflare R2: Cloud object storage for user-generated content and assets
- fal.ai: AI model inference and generation services
- Legal Requirements: We may disclose information if required by law, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share information with third parties when you provide explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure data storage infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a structured, machine-readable format
- Opt-Out: Opt out of certain data processing activities, including AI model training
- Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information
To exercise these rights, please contact us at contact@blooma.club.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your account and maintain security
- Analyze site traffic and usage patterns
- Personalize your experience
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: contact@blooma.club